WEBINAR: “The Retail Hangover: Returns & Reverse Logistics”


Tony Sciarrotta

Executive Director, The Reverse Logistics

presents

Tony Sciarrotta

Executive Director, The Reverse Logistics
moderated by Scott W. Luton, CSCP, LSSGB, Managing Partner, TalentStream, and EVP, APICS Atlanta
Wednesday, June 27, 2018
12 noon - 1 pm

Make it easy for people to shop online and they will…and they will return 25-40% of it versus 8-9% in actual stores. In this session, we will discuss:

  • Growing omnichannel return & service issues
  • Impact of the consumer purchase & delivery experience

 

Facilitator Info

Tony Sciarrotta, Executive Director of The Reverse Logistics Association (The RLA), and Former Phillips Director, Returns Management & Asset Recovery

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