WEBINAR: “The Ultimate Measure of Customer Value: Tackling the Amazon Effect”

Richard Sharpe

CEO, Competitive Insights


Richard Sharpe

CEO, Competitive Insights
Hosted by Scott W. Luton, CSCP, LSSGB, Managing Partner, TalentStream, and EVP, APICS Atlanta
Tuesday, May 22, 2018
12 noon - 1 pm EDT
Registration Closed

It is not necessary to change. Survival is not mandatory.” – Edwards Deming

In today’s rapidly changing business environment, survival is the mindset for many companies. Survival is based on meeting customers’ expectations that are being radically transformed by e-commerce giants like Amazon. Amazon has mastered the use of business analytics to drive customer behaviors and the rapid capturing of market share.

Winning against – and with – Amazon takes intelligence that can only be gained using actionable insights from Big Data Analytics. Find out to create offensive strategies that reduce cost-to-serve and build your future profits.  Strategies that are differentiated.  Strategies that drive new growth and success.

In this interactive session, we will discuss:

  • The results of a global survey on where companies are in their utilization of effective business analytics
  • Moving from a defensive nature to one of a winning offensive playbook


Facilitator Info

Richard Sharpe is the CEO for Competitive Insights.

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